Chicago skyline at dusk seen from the neighborhoods

Biohazard and Trauma Scene Cleanup

24/7 Biohazard and Trauma Cleanup in Chicago

After a death, serious injury, or crime in your home or business, the cleanup is the last thing anyone should have to face. Restore Construction handles biohazard and trauma cleanup throughout the Chicago area, removing contaminated materials so fewer people come into contact with what’s left behind.

  • 24/7 Emergency Response
  • Crime and Trauma Scene Cleanup
  • Biohazard Material Removal
  • Repairs After Cleanup

Restore Construction’s Credentials

BBB A+ Rated, Bonded, and Insured

Restore Construction is licensed, bonded, and insured, and you can look up our A+ rating with the Better Business Bureau before anyone comes inside.

  • IICRC Certified Firm

    IICRC Certified Firm

  • BBB Accredited Business, A+ rating

    BBB A+ Rating

  • Restoration Industry Association member

    RIA Member

  • Expertise.com Best Fire Damage Restoration Services in Chicago 2022

    Best Fire Damage Restoration in Chicago

  • IREM Chicago Chapter

    IREM Chicago Chapter

Restore field technicians in front of stacked air movers and dehumidifiers at the Melrose Park warehouse

Biohazard and Trauma Cleanup

One Call for the Cleanup and the Repairs After It

A biohazard cleanup often means removing materials we can’t clean, which leaves a room that still needs rebuilding. We handle the cleanup and then manage those repairs, so the room is usable again without you having to find a second contractor.

These calls usually come at the hardest moments, from families, landlords, and business owners who never expected to need this kind of help. We keep each job discreet, explain the work before we start, and treat everyone involved with respect.

How It Works

What to Expect From Our Biohazard and Trauma Cleanup

Our biohazard and trauma cleanup has four stages, beginning with your call and ending with the repairs to the room.

  1. We answer and assess the scene

    We answer 24/7 and can talk you through what to do first. Once the police and the medical examiner or coroner release the scene, we look at the affected area and tell you what the cleanup and repairs will involve.

  2. We remove contaminated materials

    We remove the flooring, drywall, and other porous materials the fluids soaked into, so you don’t have to touch any of it.

  3. We clean, disinfect, and deodorize

    We clean and disinfect the hard surfaces that stay, then deodorize the room, so the smell is far less likely to linger or drift into the surrounding spaces.

  4. We restore the room

    We manage replacing the flooring, drywall, and other materials that came out, so the room is ready to use again.

Common Causes

What Are the Most Common Reasons for Biohazard Cleanup?

Biohazard cleanup isn’t limited to crime scenes. Deaths, injuries, accidents, and sewage backups can all leave blood, body fluids, or other contaminants in a home or business, and we handle the cleanup after each of them.

  1. Crime Scenes

    A crime can leave blood and other materials on floors, walls, and furniture, often spread farther than the scene looks at first glance.

  2. Deaths in the Home

    When someone passes away at home, the bedding, flooring, and furniture nearby can need specialized cleanup and disinfection.

  3. Deaths and Injuries in Rental Units

    When a tenant dies or is badly hurt in an apartment, the landlord needs the unit cleaned and repaired before anyone lives there again.

  4. Serious Injuries at Home

    A bad fall or accident can leave blood on carpet, upholstery, and walls that looks cleaned up but can still carry a health risk.

  5. Workplace Accidents

    An injury at a business can leave blood on floors, equipment, and fixtures that needs cleanup before anyone works there again.

  6. Sewage Backflow

    Sewage that backs up into a building carries bacteria and viruses into floors and walls and needs cleanup before anyone uses the space again.

The Restore team in front of a Restore truck in Melrose Park

Family Operated Since 1983

Our Story

Restore Construction has helped more than 10,000 home and business owners across Chicagoland recover from fire, flood, and storm damage. Patrick L. Santoro founded the company in 1983, and his sons, Patrick M. and Michael, now help him lead it.

Our office is in Melrose Park, minutes from I-290 and I-294. From there, we handle biohazard and trauma cleanups in homes, apartment buildings, and businesses across Chicago and its suburbs.

Facing a Difficult Cleanup? Call Us Immediately

Call us at any hour, and we’ll take on the cleanup and the repairs that follow, starting once the scene is released.

Services

Restoration Services Beyond the Biohazard Cleanup

Some scenes also involve fire, water, or storm damage, and we take care of that work too while we’re there.

Our specialty

Fire and Smoke Damage Restoration

We clear out what burned after a fire, even a fatal one, and clean the soot from what remains, so the family isn’t left sorting through it alone.

Fire Damage Restoration →

Emergency Board-Up and Securing

Our crews secure a property left empty after a death or crime, so fewer people can get inside while we clean and repair the space.

Board-Up and Securing →

Water Damage Restoration

We dry the water a pipe leak leaves behind and keep the humidity down in the surrounding rooms so less of the damage creeps into them.

Water Damage Restoration →

Contents Cleaning and Storage

Our contents team packs belongings from the unaffected rooms and stores them at our facility, so they stay away from the cleanup.

Contents Cleaning →

Reconstruction and Repairs

We assign a project manager to the repairs that follow the cleanup, so you have someone to ask about the schedule and the work ahead.

Reconstruction →

Insurance Claim Management

Our estimators prepare a detailed estimate for the cleanup and the repairs after it, so your insurer has one clear picture of the work.

Insurance Claims →

Storm Damage Restoration

We dry the interior after wind or hail lets water in, so the rooms inside take on less damage while we handle the roof repairs above.

Storm Damage Restoration →

Mold Removal and Remediation

We seal off a moldy area when the job calls for it, so less mold spreads into the rest of the building during removal.

Mold Remediation →

Reviews

Customer Reviews From Across the Chicago Area

Posted on Google Google
Melody Stuebinger profile picture
Melody Stuebinger
8 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Awesome customer service experience experience so far
Posted on Google Google
В М profile picture
В М
13 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
This morning, Volodymyr provided me with a board-up service. It was at Blue Island. He did his job very quickly and efficiently. I am satisfied.
Posted on Google Google
Spittin Image Jigs profile picture
Spittin Image Jigs
28 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Chris and his team where absolutely amazing. They made a difficult time in our life much easier when we had a fire. If you are ever in need of their services, I strongly recommend them.
Posted on Google Google
Mark Torphy profile picture
Mark Torphy
81 days ago
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+4
The guys did a phenomenal job with the restoration after my house was vandalized . Quality work, quick response and very detailed in Their performance . Went out of their way to make sure I was happy with the end result. I would not hesitate to use them again!
Posted on Google Google
R K (RK) profile picture
R K (RK)
104 days ago
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Restore Construction handled everything from start to finish seamlessly. All paperwork was filed timely, to my insurance company. Very detailed claim was submitted by Andrew. Christian and Nancy provided excellent follow up from the office. Lukasz Jarzabek was my construction site manager. Lukasz provided me timely updates throughout the entire reconstruction project. He met all deadlines. Lukasz and his crew do stunning work. My 4 flat apartment building looks like it was just built, and it’s over 50 years old. High quality work. If you need your property restored, call Restore. They charge fairly , do excellent work and take pride in their completed projects. I would highly recommend them for anyone’s restoration project.
Posted on Google Google
Catherine Brennan profile picture
Catherine Brennan
159 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fantastic experience! Chris, Joe and Peter did a great job on the house. They listened to our concerns and requests and worked with us every step of the way. The finished result is spectacular! I would use them again and would highly recommend them to anyone!!
Posted on Google Google
Evelyn Ramsey profile picture
Evelyn Ramsey
168 days ago
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Restore construction was there for my family from the beginning of my ordeal..y construction Mgr and his team were great to work with. Lukas was very caring and understood my trauma. He explain what I could reasonable accept and when my request were not in the scope he would explain to me how that was not possible but assured me that quality materials and work was being done on my house. I was definitively pleased with the job that was done on my house.
Posted on Google Google
K M profile picture
K M
198 days ago
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Just flooded first time ever. Chris came out fast and assessed everything. Had his crew there in 3 hours setting up and drying out my basement. They were beyond professional and explained everything. I can't thank Chris enough for everything. ALOT of homes flooded, but Restore Restoration is there when you need them. They removed some of the stress to a very stressful situation. I highly recommend Restore Restoration if you are ever in need.
Posted on Google Google
Mike Picardi profile picture
Mike Picardi
207 days ago
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+8
Restore Construction, the Santoro family, our project manager Lukasz, and our general contractor Katie all deserve proper recognition for the outstanding job they have done restoring our home from a devastating house fire we experienced in 2025. Our expectations have been exceeded in every facet of this journey. Restore is truly a one-stop shop for disaster victims - everything from the recovery planning to the public adjusting to the re-construction has been timely, structured, and highly effective. The pictures speak for themselves as far as the final product. When you find yourself in dire straits, look no further than Restore.
Posted on Google Google
Blake Goldie profile picture
Blake Goldie
209 days ago
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I operate a Fine Dining restaurant in the area. We had a fire in a kitchen due to a gas leak. Long story short. Chris the GM took care of everything from the minute they walked in, until the final walkthrough. Not only did they do the work we hired them to do, they recommended people to help assist with dropping the hoods and much more. Chris was available at every text i sent out, no matter how early or late. He made the whole process less stressful and relaxing for me as the operator of the business. I cannot begin to tell you enough of great things about the company. The owners are wonderful people, and they did a superb job on the restoration. They even worked on getting bids for the roof and tried to make sure they didn't overcharge. I cannot post pictures due to company policy. But I can tell you that they had everything done in 2 weeks and we never missed a beat on operations. Great communication, and professionalism. I read some of the poor reviews and I'm shocked to say the least. This was not my experience at all. Thanks Chris, Michael and team!
Map of the Chicagoland service area covered by Restore Construction from Melrose Park, IL

Service Area

Biohazard and Trauma Cleanup in Chicago and Nearby Suburbs

We’re available to homes, apartment buildings, and businesses across Chicago and the surrounding suburbs for this kind of cleanup.

Restore Construction

2035 N 15th Ave, Melrose Park, IL 60160 · Open 24/7

Communities we serve most

  • Chicago
  • Melrose Park
  • Oak Park
  • Elmhurst
  • Maywood
  • Cicero
  • Park Ridge
  • Schaumburg
  • Naperville
  • Oak Lawn
  • Orland Park
  • Joliet

Biohazard Cleanup FAQs

Chicago Biohazard and Trauma Cleanup FAQs

Not An Emergency?

Tell Us About Your Disaster

If you need repairs after another company’s cleanup, describe the space, and a project coordinator will reach out to plan the work.

Facing a scene that needs cleanup now?

Talk to us now, and we’ll help you work out the next step, even if the scene hasn’t been released yet.

We answer 24 hours a day, 365 days a year.